Saturday, November 17, 2012

The Psychology Of Being A Bouncer - Nightclub Security Executive Protection Casino 11-12-2012

During the normal week, I have the opportunity to work in three different environments / stress levels. One is a nice corporate security environment where our team presence combined with layered systems prevents almost all problems.

Next are the executive protection assignments I accept when I’m not working in the corporate location mentioned above. These are higher stress but since I’m in control of the advance and intel gathering… when it comes time to move the client… everything goes pretty smooth. Plus, I carry a nice weapon & communication load.

Finally are the club & bar gigs. No firearms, no real advance work, lots of alcohol & drug use by the patrons. And let’s be honest, the employees themselves tend to be cut from a different cloth. They could be your worst enemy at times.

It’s the club & bar environments I want to chat about in this blog.

You see, this job isn’t about being the biggest & strongest guy on the floor. This job is about (1) observation, (2) anticipation, and (3) willingness to confront without being confrontational. Well, of course, (4) being able to handle yourself physically is important.

Too many bouncers I’ve observed don’t understand the first three things I mentioned. They all too often get sucked into shouting matches, ego filled banter and eventually get tricked into a fight.
Yes, “Tricked into a fight”. Then - they often times become criminally liable for their own actions AND they put the bar/club owner at risk of losing their liquor license or being sued for the actions of their employee. (Vicarious Liability)

Your job is to be professional. It’s a bonus if you can actually appear NICE even when a true a-hole is calling you everything in the book. Remember, just because someone deserves a beating… doesn’t mean you can legally give it to them! lol

I want you to get your ‘psychology’ down pat. I think every bouncer / cooler should own & read these two books:

1. George Thompson, PhD – Verbal Judo
2. Marc “Animal” MacYoung – A Professionals Guide To Ending Violence Quickly

George’s experiences in Law Enforcement are a true teacher for us all. Marc’s years as a Bouncer & Cooler are the REAL DEAL and I respect both of these men immensely.

So go buy & read their books!

Until next time, stay safe! Brian 


 

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Friday, November 2, 2012

Stress, Fear & Response – Professional Security – Bouncer – Door Work – Security Management #31

Trained fighters who enter professional security, law enforcement and the military are often shocked when they feel fear or freeze up during an incident. One of the major reasons they are shocked is because they truly are tough as nails! They have been in numerous fights / competitions and thought that confrontation would be handled very simply.
Well, Tony Blauer once reminded a seminar group that MMA, Thai Boxing, Kick Boxing, Boxing, Jiu-jitsu Matches, etc. are not ‘REAL’ fights. Why? He reminded us that 'both' competitors have Consent, Awareness & Preparation time.
That is NOT what real survival conditions are for professional security, law enforcement and military personnel.
The reason our performance deteriorates in real word combat is most often because the bad guys got the drop on us. That means we’re all of the sudden in an unexpected & spontaneous fight for our life! Worse than that… is when the fight is expected… but we are afraid!
People are often told that humans in these situations do one of two things… fight or run. “Fight or Flight” is how it’s often taught. That is not the whole truth! Humans under threat will do one of three things: FREEZE, fight or flight! The time we are ‘frozen’ can be deadly for us.
I was taught that the 3 main variables of survival are:
  1. Threat recognition
  2. Time available to process the threat
  3. Time it takes to initiate your response
When we can:
  1. Recognize threats sooner
  2. Increase our time to actually process the threat
  3. Shorten the time it takes us to respond
... we increase our chances of survival and reduce the magnitude of the injuries we’ll incur during the fight.
Please attend training that addresses the above topics. Also, read books by people like Tony Blauer, Dave Grossman, Bruce Siddle, Ed Lovette & Dave Spaulding. These authors write & teach from serious experience!
Until next time, stay safe!
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Monday, October 22, 2012

Can Workplace Violence Be Prevented By Psychological Testing

Having worked investigations involving workplace violence in corporate American and also sexual harassment / assault in both adult & juvenile corrections… I often hear people blame the company and or agency. They say things like shouldn’t the company/agency have psychologically tested the bad guy before hiring them? Or… if they did test them, people think the company/agency goofed up.

In my experience, it’s impossible to detect every psycho… harasser… violent person… criminal, etc. via testing. It’s impossible to prevent ALL incidents even with the very best testing strategies.
So why have a testing program? To REDUCE the # of incidents by filtering out as many potential bad guys as possible.

Remember, the purpose isn’t to REJECT every applicant who may have had a history of misconduct... but rather to calculate / predict the effect this person would have on the company if they are hired.

The three basic types of tests I’ve been exposed to are (1) Integrity tests (2) Skill and aptitude tests and (3) Personality inventories.

I recommend all employers use psychological test during the hiring process for two reasons. First, it reduces the probability of misconduct affecting the employees and/or company reputation. Second, if an incident does occur… the company legal team can show that they did everything within the scope of the law & within reason to prevent the hiring of the bad guy. Hopefully reducing or eliminating vicarious liability.

Until next time… stay safe! – Brian


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Monday, October 15, 2012

Emergency Planning Basics - Security Management - Executive Protection - Casino and Nightclub Security

Too many security managers are hired without having any idea how to create Emergency Plans.
If this happened to you and you don't know where to begin, hopefully these tips will help! Remember, all plans should be in WRITING and should be frequently (quarterly) tested after being created.
Three Elements Of A Security Plan

1. Authority

2. Types Of Emergencies

 3. Plan Execution

Common Appendices:

1. Maps

2. Procedure Charts / Checklist
Give these to the front line staff / officers. Handing them SOP's & Polices are a horrible thing to have them refer to in an emergency.

3. Call Up Lists 4. Local Resource Lists 5. Mutual Aid Agreements 6. A Glossary Of Terms  

Hope that helps get you started in the right direction!

 
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Sunday, October 7, 2012

Security Fences - Executive Protection Certification – Bodyguard Course – Online # 4

Here is a quick list to refer to when installing security fencing around a property!

1. Construct 2 layers of fencing, approx 15ft between them... for greatly improved security.

2. Maintain a minimum height of 7ft tall... not including the top guard.

3. Use a minimum of 9 gauge material.

4. Ensure the mesh openings are NOT larger than 2 inches.

5. Use twisted and barbed wire at the top and bottom.

6. Make sure bottom of fence has a gap no more than 2 inches from ground.

7. Ensure the fence is secure to strong metal or reinforced concrete posts.

8. If the ground is soft, bottom of fence should be buried enough to compensate for surface level changes.

 -end-



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