During the normal week, I have the opportunity to work in three different environments / stress levels. One is a nice corporate security environment where our team presence combined with layered systems prevents almost all problems.
Next are the executive protection assignments I accept when I’m not working in the corporate location mentioned above. These are higher stress but since I’m in control of the advance and intel gathering… when it comes time to move the client… everything goes pretty smooth. Plus, I carry a nice weapon & communication load.
Finally are the club & bar gigs. No firearms, no real advance work, lots of alcohol & drug use by the patrons. And let’s be honest, the employees themselves tend to be cut from a different cloth. They could be your worst enemy at times.
It’s the club & bar environments I want to chat about in this blog.
You see, this job isn’t about being the biggest & strongest guy on the floor. This job is about (1) observation, (2) anticipation, and (3) willingness to confront without being confrontational. Well, of course, (4) being able to handle yourself physically is important.
Too many bouncers I’ve observed don’t understand the first three things I mentioned. They all too often get sucked into shouting matches, ego filled banter and eventually get tricked into a fight.
Yes, “Tricked into a fight”. Then - they often times become criminally liable for their own actions AND they put the bar/club owner at risk of losing their liquor license or being sued for the actions of their employee. (Vicarious Liability)
Your job is to be professional. It’s a bonus if you can actually appear NICE even when a true a-hole is calling you everything in the book. Remember, just because someone deserves a beating… doesn’t mean you can legally give it to them! lol
I want you to get your ‘psychology’ down pat. I think every bouncer / cooler should own & read these two books:
1. George Thompson, PhD – Verbal Judo
2. Marc “Animal” MacYoung – A Professionals Guide To Ending Violence Quickly
George’s experiences in Law Enforcement are a true teacher for us all. Marc’s years as a Bouncer & Cooler are the REAL DEAL and I respect both of these men immensely.
So go buy & read their books!
Until next time, stay safe!
Brian
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