- Have specific rules for employees
- Vary routines
- Safety in numbers
During A Robbery
- Cooperate
- Try to remain calm
- Do not resist
- Do not talk or ask questions
- Do not stare
- Expect to be threatened
- Keep hands in plain sight
- Activate alarm only if able to do so safely
After A Robbery
- DO NOT give chase or follow suspect/s
- Activate silent alarm, if not done so already
- Call 9-1-1 and say "I've just been robbed."
- Stay on the line to answer all questions
- Lock the front door and put up a "closed due to emergency" sign
- Do not allow anyone to leave until the police arrive
- Move the person who was robbed to a quiet place
- DO NOT touch anything
- Try to preserve the crime scene
- Do not discuss observations with anyone
- Distribute "Suspect Description" forms to be completed individually
- Give forms to police when they arrive
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